Interstate Chemical Company was founded in 1968 with this basic precept:  Provide quality products to its customers that consistently meet their needs and expectations. To this end Interstate Chemical Company involves every employee in quality decisions to ensure customer needs are addressed in a timely and exemplary manner.

The following are the company's commitments to quality:

Vision Statement: Interstate Chemical Company will guarantee complete satisfaction to all of its customers.

Mission Statement: Interstate Chemical Company will continue to foster quality assurances throughout the corporation so that its customers receive products that consistently meet their requirements.

Quality Objectives/Goals:

• Customer satisfaction will increase 20% within 5 years through continual monitoring and addressing customer concerns (measured as a percent of total orders placed).

• Interstate Chemical Company will assess all new suppliers to assure they meet the quality criteria established.

• Through regularly scheduled Safety and Quality meetings, Interstate Chemical Company will monitor and improve its quality, service and efficiency through a dedicated staff, superb facilities, and state-of-the-art equipment. 

Quality Policy: Interstate Chemical Company, Inc. is committed to meeting customer requirements and increasing customer satisfaction through continual improvement of its products, services, and the quality management system.